Warrany - Antiquecut
Warranty Policy
At AntiqueCut, every piece is made with care and attention to detail. To give you confidence in your purchase, we offer a 6-month warranty on all our jewelry.
What the Warranty Covers
Our warranty protects your jewelry against manufacturing defects for six months from the date you receive your order. If an issue occurs during this period due to craftsmanship or material defects, we are here to help.
This includes:
- Structural issues caused during manufacturing
- Loose settings caused by manufacturing faults
- Breakage that occurs under normal wear due to a defect
If a problem is confirmed as a manufacturing defect, we will repair the item at no cost. If repair is not possible, we will offer a replacement of the same or equivalent design.
How Repairs Work
If your item breaks or develops an issue within the warranty period, please contact us as soon as possible with clear photos and a brief explanation of the problem. Once reviewed, we will guide you through the next steps.
Depending on the situation:
- We may arrange a repair
- Or, if repair is not feasible, provide a replacement
Our goal is always to find the best and fairest solution for you.
What the Warranty Does Not Cover
While we do our best to support our customers, the warranty does not cover:
- Normal wear and tear over time
- Damage caused by accidents, misuse, or improper care
- Repairs or modifications done by a third-party jeweler
- Lost stones due to impact or external force
Jewelry is delicate by nature, and proper care helps it last for years.
We’re Always Here to Help
If you’re unsure whether your issue is covered, don’t hesitate to reach out. Even outside the warranty period, we’re happy to advise and assist wherever possible.
Your trust matters to us, and we stand behind the quality of every AntiqueCut piece.