Exchange & Replacement Policy

At Antique Cut, every piece is made to order for you, and we want it to arrive exactly as you pictured it.

When you're eligible

You can request an exchange or replacement if the item you receive does not match the specifications shown in the photos we shared, or the details discussed with our team during your conversation with us. If something looks off to you, tell us. We would rather fix it than have you settle for a piece that isn't right.

How to start

Email us at hello@antiquecut.com with your order number and a few clear photos of the piece you received. Our team will review it and get your replacement moving at the earliest.

Good to know

Replacements are made with the same care and craftsmanship as your original order, and we will keep you updated at every step.